Framework Knitters Museum exterior

Enhanced Website Usability and Accessibility for Award-Winning Museum

As part of a focused improvement initiative, the award-winning Framework Knitters Museum appointed Volute to enhance the navigation, accessibility, and overall user experience of their website. 

Rather than opting for a full redesign, the goal was to make targeted updates that would make the site clearer, more inclusive, and better aligned with the needs of its diverse audience.

Challenge

The existing website faced several usability challenges. Key information was widely dispersed, and inconsistent naming conventions made navigation confusing.

Page layouts varied widely in structure and clarity resulting in a disjointed browsing experience, accessibility was in need of improvement and there was no straightforward way for users to browse upcoming events, limiting opportunities for engagement.

Visit Website

Services we provided:

  • Framework Knitters Museum website on laptop
  • 360 Video
  • Events
  • Fwk Get Involved

Development

Accessibility was significantly improved through styling and colour changes to support users with visual impairments, enhancing contrast and overall legibility. A 360-degree virtual tour was also added to the accessibility page, giving users the ability to explore the venue remotely and on their own terms. 

We restructured and renamed the website menu to improve clarity and user understanding and new landing pages were created for “Your Visit”, “Get Involved”, and “Learning”, each designed to reflect the homepage’s visual style while offering a clear overview of what each section offers.

Finally, we integrated a user-friendly events management tool to present upcoming events in a clean, intuitive format.

The Results

These enhancements have significantly elevated the overall website experience for both visitors and the museum’s website admins. Visitors now enjoy clearer navigation, more consistent page layouts, and easier access to essential content. The integrated events software also adds both a practical and engaging element, encouraging users to interact more fully with the site. 

Overall, the Framework Knitters Museum now has a modernised website that is more intuitive and inclusive, achieving meaningful improvements without the need for a complete redesign.