Richard Renwick, MBE, is Chief Executive of Tuntum Housing Association, one of the largest developing Black Housing Associations in the UK.

"We have had some great feedback on our new website. With good use of colour and images it has reflected the lively multi-cultural background of our organisation - board, staff and customers.

"With the new site, we can measure the number of people coming to the site, what pages they looked at, where they came from and what they typed into search engines to reach us. With this research, we will be working on new features to add to the website as time goes by. Add to that the ability of our own staff to create articles for the site themselves, without having to have any specialist IT skills, then we have a really solid base from which to create a dynamic site.